English (United States)

Report an Incident

Report an Incident

This system makes it easy to report an incident about workplace issues like financial and auditing concerns, harassment, theft, substance abuse and unsafe conditions.

Click the button below to get started with your report and we'll ask you a few questions about the incident.

Check Status

Check Status

You can check the status of your report or question using the access number and password you created when you submitted the report or question.

Call Us

If you would prefer to speak to someone confidentially, call us and one of our representatives would be happy to assist you.

phone icon +49 (0) 800 181 2396

If you are dialing internationally choose your location from the list below for the international number assigned to your country. If your country is not listed click here for additional instructions.

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Please note this is not an emergency service. Contact your local authorities if this is a life threatening issue.

Helpful Links

Here you can find helpful links. Those marked with 'internal' are only available within the Oiltanking network.

Marquard & Bahls Code of Conduct

Advario Code of Conduct

Speak Up Policy (internal)

Ethics & Compliance Intranet Page (Internal)

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Letter from Management


 

Dear Colleagues and Partners,  

Advario's and Oiltanking’s success is built on our strong values, our professionalism and our ethical behaviour. We make every effort to avoid any sort of violation of our values and principles, which is vital for the reputation of our Group.  

Early detection of misconduct, open communication and transparency help our company to prevent severe damage to the company, its employees and business partners as well as the general public. Therefore, we foster a work environment in which employees and partners feel professionally responsible, empowered and safe to speak up and express their concerns with respect to business decisions and suspected unethical or illegal behaviours.  

We have created a trusted system with maximum protection for the anyone who wants to share a compliance-related concern. A system which ensures that all reported concerns are being addressed timely, fairly and in a professional manner. 

We guarantee non retaliation for all reports in good faith. So please, if you witness misconduct, speak up. Speak up to your manager or leave a report here on the website or call one of the toll-free numbers.  

Yours,

Bas Verkooijen & Eckhard Jung

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